Do you use an apple laptop? Is it not working properly? Are
you on a hunt for an Apple tech support? You may be familiar with ‘cold calls’.
‘Cold call’ means someone pretends to be from a reputed tech support company.
They explain to you that your Apple laptop is infected and it needs to be
repaired soon. In case you say you use a laptop made by another brand,
the scammer will hang up and move on to the next person.
The point is how you may be able to find a popular and
reliable Apple tech support company. Read this blog and know some key facts you
should consider to avoid tech support scams. These given facts help you
identify potential scams and stays you away from being targeted.
Potential Tech
Supporters Never Call Out of the Blue
The most common tactic tech support scammers apply is that
they target potential victims. Then they call them and pretend to be a
representative of a well-known, reputable Apple tech support company. Quite
often, such calls claim to have detected certain issues on your computer and
convince you to allow them for accessing your system remotely. Some of them
install low-quality software to resolve the non-existent issue and ask you to pay
the bill. Some use the remote access to gather your personal information. To
avoid such calls, you need to be careful.
It is essential to understand that reputable support
companies never contact you unless you seek their help. They never call you out
of the blue to know their problem. So, whenever you receive an unnecessary
call, don’t trust their services. Be suspicious of such calls for tech support.
Do Research for
Prospective Services
There is a handful of credible tech Support Companies in the
market to provide tech support. To pick the best one, a little due diligence is
required on your side. Do thorough researches for a perspective service you are
considering to have the assistance for. Ensure whether you want Tech support for Apple laptop,
iPod, iTunes, iPad, etc. Then make sure if the company provides the service you
are seeking. Before taking their help, read online reviews of the company, go
through the terms and conditions on its official website and know how much they
charge for a specific support.
Be Careful When
Granting Remote Access
It sounds alarming to grant unfettered access to a stranger
to your computer. Prior to allow him/her to take your system on remote control,
ensure if the expert represents a legitimate tech support company. Focus on
aforesaid considerations. Once he or she has access, keep an eye on your
system. Watch what the technician is doing with your computer all the time.
Keep on communicating with him, either through chat or over the phone. Never
disclose any sensitive information like password to him/her. If you feel
unsecured or uncomfortable, disallow the remote access and take control of your
computer.
Dalmatian
ReplyDeleteit sux that you had to go through all that.
i completely understand how you feel and in my experience i have had many issues with out of country support. i recommend doing as much research into your LOCAL experts, people you can if necessary look in the eye or at least know they know your language. i have been working on computers for well over 15 years. i still feel like i know nothing i still have to ask for help sometimes, but i learn from other peoples mistakes or computer break downs and i am happy to say i learn something new every time. this type of work is a never ending learning cycle.
From the issue you have described if it was only on one computer i would say it was a hardware issue BUT it is happening at the same time on all 3 computers SO my next step would to be look at a program that is in common with all 3 computers most likely a network issue. or a shared network program. my next step would be to ask are all 3 twin computers purchased at the same time from the same vendor? and has there manufacturer warranties expired? cause it could be a hardware issue that ran down the production line. if they are all Freezing at the same exact time i still lean toward the network issue. i would like you to contact me... i will not charge you i will not remote your computers. i would just like to talk to you and get more info on what exactly is happening.
you have sparked my curiosity. so please if you would like i would enjoy attempting to help you if i can.
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